How ChatGPT Enterprise has helped Canva save hours of time and build better tools

Nov 4, 2023 ·

Canva, a leading graphic design platform, is using OpenAI’s ChatGPT language model to help with the design process. Canva has created an AI-powered product that simplifies and automates what used to be a time-consuming task. The technology is integrated into the company’s enterprise product, which allows businesses to create beautiful designs quickly. The tool uses natural language processing (NLP) and text analytics to transform customer feedback into actionable insights. By inputting questions into the model, users can get highly accurate answers and have their requests processed in less time.

ChatGPT also provides Canva with intelligence to understand customer needs better. The system studies user comments, reads through conversations, and uses sentiment analysis to identify changes that need to be made to the platform. This allows Canva to improve its products faster and respond more effectively to customer inquiries. Additionally, ChatGPT helps Canva recognize potential problems before they become major issues.

The use of ChatGPT is not limited to enterprise customers. Canva is making its AI-powered tools available to all of its users. This means that everyone can access the same design automation and intelligent customer support features on Canva. With this technology, Canva is able to provide great customer service while saving time and money.

Overall, ChatGPT has significantly improved the way Canva does business. By incorporating AI into their workflow, Canva can now create more efficient products and deliver better customer service. The company has seen success since implementing the technology, and it could be a great example for other businesses looking to leverage AI for similar purposes.