Kingfisher Launches AI-Powered DIY Assistant

Nov 14, 2023 ·

Kingfisher, a leading home improvement retailer, has launched an AI-powered DIY assistant that offers customers intelligent recommendations and guidance on DIY projects. The new assistant, called 'K-Buddy', provides users with project ideas, product advice and detailed instructions for their home improvement projects. K-Buddy is powered by advanced AI technology and uses natural language processing to understand customer queries and provide accurate and tailored recommendations. It is hosted on Kingfisher's website and mobile app, allowing users to access it from anywhere.

K-Buddy can answer thousands of questions about home improvement projects, such as which paint colors to choose, how to install a new sink or how to lay a patio. Customers simply need to type in their query or select one of the project ideas provided by K-Buddy. The AI assistant then displays detailed instructions, recommended products and estimated costs. Users can also use K-Buddy to track progress of their projects, set reminders and check on order status.

Kingfisher aims to make home improvement projects easier and more accessible for all customers. K-Buddy helps customers save time and money by giving them the confidence to take on complex projects and do them themselves. Thanks to AI, K-Buddy can offer personalized advice and guidance tailored to each individual customer's needs. This is especially beneficial for novice DIYers who may not be able to find the information they need to complete their projects.

The launch of K-Buddy marks an important step forward in the use of AI in e-commerce. As more retailers start to leverage this technology, we could see a shift towards personalized customer service and smarter shopping experiences. Ultimately, AI-powered assistants like K-Buddy will help consumers save time and money, and empower them to take on more ambitious DIY projects.